Structure and Governance

Chief Executive Officer - Felicity Reynolds

Felicity Reynolds has been CEO of the Mercy Foundation since March 2008. Immediately prior to joining the Foundation, she managed the community and homelessness services unit at the City of Sydney. Her academic qualifications are in Social Work (University of New South Wales) and she has worked in senior management and academic roles in homelessness, mental health and health research.

Felicity was Chair of the Australian Common Ground Alliance 2011-2012 and of the B Miles Women’s Housing Foundation from 2012-2014. She also chaired the Nepean/Blacktown Regional Homelessness Taskforce from 2009-2014. She was a member of the Expert Panel for the Going Home Staying Home homelessness services reforms in NSW. In 2012 Felicity was invited to the first international expert consultation on integrated services and housing at the OECD in Paris and in 2015 she was invited to the first Global Homelessness Conference, held in Chicago.

Felicity is currently a member of the Board of the Australian Alliance to End Homelesness. She is also a part-time member of the NSW Mental Health Review Tribunal, a role she has held since 2005.

In 2007 she was awarded a Churchill Fellowship to investigate programs that successfully assisted vulnerable and complex chronically homeless people in the USA, Canada and the UK. A copy of her Churchill Fellowship Report can be obtained from the Mercy Foundation website or visit the Churchill Trust website here: Churchill Trust.

Finance Manager - Lara Turner

Lara Turner is the Foundation’s Finance Manager. Lara Turner was born and educated in South Africa. She graduated from the University of KwaZulu Natal with an Honours degree in Accounting before qualifying as a Chartered Accountant with Arthur Anderson. Lara then moved to London and worked as a product accountant at BNP Paribas before becoming the Finance Manager and an Associate Director of IG Index (a FTSE 250 listed company). In 2003 Lara and her family moved to Australia.

Lara joined the Mercy Foundation in March 2004.

Manager Projects and Communications - Sue Mowbray

Sue Mowbray has worked for the Mercy Foundation since August 2009. Sue has a Bachelor of Commerce from the University of New South Wales and is a member of the Australian Marketing Institute. Sue is experienced in retail and consumer marketing. Before joining the Mercy Foundation, Sue was a director of an innovative marketing consultancy, providing marketing strategies and services to small and medium size businesses.

Sue manages the grants programs and all marketing and communications from the Mercy Foundation. Sue has developed expertise in the issues and services related to homelessness in Australia and has a significant commitment to ending chronic homelessness. Sue also has an interest in issues related to asylum seekers.


Board of the Mercy Foundation

The Foundation is governed by its Board whose members are appointed by the Congregation Leader and Trustees of the Sisters of Mercy, North Sydney.


Ms Annabel Senior

Annabel has worked in a number of senior roles in the community services sector, in both government and non government agencies. She has worked in metropolitan and regional areas and has a commitment to issues of social justice spanning a career of over 35 years.

Annabel has also held a number of positions on boards including past President of the NSW Council of Social Services, member of the NSW government Social Justice Reference Group and Chair of Homelessness Australia. 

She has a degree in Social Studies from the University of Sydney and was awarded the 2006 Family Action Centre University of Newcastle award for Outstanding Contribution to The Australian Community.

Deputy Chairperson

Mr Richard Jarjoura

Richard Jarjoura is Managing Director of MyHouse, the family owned Homewares retailer. Richard has been at MyHouse for 31 years. Richard has links with the Mercy sisters going back to the 1950’s, has three daughters who have all been educated by the Mercy sisters at Monte.

He has helped the foundation over the last three years with the Home in a Box project. Richard joined the Board in June 2014 and looks forward to contributing to the great work carried out by the Mercy Foundation Board.

Dr Michael O’Sullivan

Dr O'Sullivan is an orthopaedic surgeon who graduated from the University of NSW with Honours in 1987. He then commenced his Post Graduate Orthopaedic training in 1994 and completed his training in 1997. He consults at a number of locations, including the Mater Hospital in Crows Nest. He was appointed to the Mercy Foundation Board in late 2009.

 Ms Margaret Benjafield

Margaret has worked in Executive Administration at the Mater Hospital since 1993 and is currently Medical Administration Manager.

In one of her many varied roles at the Mater, Margaret was the coordinator and an active member of the “Hand to the Land” project, which hosted Wellness Weekend Workshops during 2006-2009 for women in remote areas of north-west New South Wales who were affected by the drought. Margaret is passionate about the mission and values of the Sisters of Mercy and provides invaluable assistance to all Sisters of Mercy wherever and whenever possible. Margaret has been a member of the Board of the Mercy Foundation since May 2010.

Ms Nicole Christensen

Nicole was appointed as Principal of Monte Sant' Angelo Mercy College in 2014.

Nicole brings a depth of educational leadership and teaching experience with over twenty-five years in independent Catholic girls’ schools.

Nicole is an outstanding Catholic educator who embodies the values of Catholic education in the Mercy tradition. She has a proven commitment to academic excellence as illustrated in her understanding and leading of educational policy at both State and National levels, in addition to the International Baccalaureate programme and processes.

She has completed both a Bachelor of Education and a Master of Education. She has contributed and continues to contribute to a number of external education Committees and Working Parties including presently Chairing the Principals of IB Schools in ACT/NSW and is the Principals’ Representative on the Catholic Girls’ Secondary Schools Sporting Association.

Sr Lorraine Phelan RSM

Lorraine was educated by the Sisters of Mercy North Sydney at Neutral Bay, Mosman and Monte.
She entered the Sisters of Mercy North Sydney Congregation where she has been for the past 40 years.

She was a trained Primary Teacher before entering the Convent and has had a very full and challenging life. She has been Principal of schools - closing some, establishing and opening others, while taking others in a new direction.

Lorraine has worked in the Human Resources department of the Catholic Education Office in Sydney and was Executive Officer of the Mercy Foundation for five years from 1991-1995 during its establishment phase. It was during this time that Lorraine established the Mission and Vision of the Mercy Foundation which the Sisters of Mercy North Sydney had for this Institution around social change, addressing the causes of poverty in our society.

Over the past 27 years Lorraine has worked in various areas supporting Asylum Seekers and Refugees in Canberra and Sydney working for the National Council of Churches, Mercy Refugee Service and now Mercy Works where she sets up and manages projects within Australia supporting the former.

Mr Kevin Gardner

Kevin Gardner MCom, BBus, FCPA, FCIS, JP has over 35 years of senior management experience in finance, accounting, taxation, manufacturing and retail. He has well developed skills in business analysis, product strategy, sustainable business improvement, an effective communicator at all levels, including mentoring and successfully turned around loss making businesses. He is currently working in the Not-for-Profit Sector as Chief Executive Officer for Sydney Eye Hospital Foundation, involved in fundraising, donor acquisition and bequest programs. Board Positions: Chairman Lenity Australia Ltd, Chairman Foresight (Australian Overseas Aid and Prevention of Blindness) Limited, Director Mercy Foundation Limited. 

Kevin Ford


The North Sydney Sisters of Mercy

The North Sydney Sisters of Mercy are the owners of the Mercy Foundation Limited.

They can be contacted at:

Coolock House
29 McLaren Street
North Sydney NSW 2060
Phone: 61 2 9957 5040

Website: North Sydney Sisters of Mercy

Current Trustees of the North Sydney Sisters of Mercy

Loreto Conroy RSM, Congregation Leader
Anna Koeneman RSM, 
Vicar General
Bernadette Mansour RSM,
Miriam Grech RSM, 
Jenny Bailey RSM, 

Today, in the spirit of Catherine McAuley and Ignatius McQuoin RSM the North Sydney Congregation commit themselves as:

Women of Mercy
Women of Hope
Standing Together
In Solidarity
With the poor
Making visible in our world
God’s transforming love